Delivery & Pickup Policies
At Assuage Luxury, we are committed to ensuring your order reaches you safely, promptly, and in perfect condition. Whether you choose home delivery or pickup, we strive to make the experience smooth, convenient, and stress-free.
Nationwide Delivery
We proudly offer reliable delivery services across Nigeria, bringing our premium fashion, luxury hair, wigs, fragrances, and accessories directly to your doorstep.
Every order is carefully inspected, securely packaged, and prepared with attention to detail before dispatch. Our trusted delivery partners help ensure your items arrive in excellent condition.
Delivery times may vary depending on your location, product availability, and order type. Custom-made outfits may require additional production time, while ready-to-wear items are processed and shipped as quickly as possible.
Once your order has been dispatched, you may receive updates to keep you informed about its delivery status.
Order Processing
Our team begins processing your order as soon as payment is confirmed. During this stage, we verify your order details, prepare your items, perform quality checks, and package everything securely before shipment.
Please note that custom-made orders require additional time for design, tailoring, fittings (where applicable), and final quality inspection to ensure every piece meets our high standards.
Store Pickup
If you prefer, you can collect your order from our designated pickup location.
Simply select Pickup during checkout. Once your order is ready, we will notify you with the collection details. Please wait for our confirmation before visiting to ensure your order is available.
When collecting your order, kindly bring your order confirmation or a valid means of identification for verification.
Delivery Charges
Delivery fees are calculated based on your location, the size of your order, and the selected delivery method. The applicable delivery cost will be displayed during checkout before payment is completed.